Rig Telemetry That Works Where You Do

When Seratech Drilling and Exploration started in 2018, it was one guy and one rig. Today it's a five person environmental and geotechnical drilling firm running four machines. Geoprobe® factory-integrated telemetry helps keep them working.

“As we expanded into Geotech, we’ve used our 7822DT to turn up to 4.25 augers, do air rotary, and operate air hammer. We’ve added rock coring tooling and capabilities,” Sean E. Hall, president, said. “We really flex a lot of the muscle on the 7822DT.”

From bolt-on GPS to built-in

The firm had already tried solving the GPS data dilemma themselves on their first 7822DT. 

"When we bought our 7822DT in 2021, we incorporated some GPS locating to track equipment from a security standpoint,” Hall, president, said. “So the telematics on our new 7822DT served the purpose we were seeking to accomplish in 2021, but with a one-stop-shop. We can track location on the fly and prevent theft."

The payoff they didn't see coming

What he hadn't anticipated was the benefit of tracking and seeing fault codes. 

“We had intermittent shutdowns while the 7822DT was in the field. When the driller called in, I could see from the office that the faults were related to a fuel line issue and advised the driller to put it on the trailer and get it back to the office rather than try to repair in the field," Hall said.

That's the difference between a wasted afternoon and a repair that starts the moment the rig hits the shop. And it doesn't require being at a desk.

"You're not always just sitting at your desk, so it will come in handy down the road to be able to access it on my phone," Hall said.

Service history and orders, same place

Geoprobe Connect™ keeps service notes and order records alongside the live data. 

"As our fleet increased, you can't recall off the top of your head the service history of each rig,” Hall said. “So having service notes on each machine in real time, at your fingertips, is helpful versus having to create my own system." 

Order history also lands in the customer portal. 

"Geoprobe Connect™ eliminates going through old emails to try and track down previous orders,” Hall said.

Less downtime, better service

Faster diagnosis, faster parts, faster repairs all adds up to rigs spending more time in the field.

"No one likes rig downtime, but it's a natural part of the business. The more we can minimize downtime by making quicker repairs or ordering parts faster, the better service we can provide to the end client overall,” Hall said. “I'm impressed with Geoprobe® as an engineering company who continues to design and refine. I'm excited to see what their next innovation is in the drilling services sector."

Ready to see your rig service notes and order history in real-time? Sign up for Geoprobe Connect™