The Face Behind the Friendly Geoprobe® Greeting
She is the familiar voice you hear when you call the main Geoprobe® number. Whether to order tooling, work through a service challenge, or talk about a new machine, she cheerfully greets customers and directs the call to the most knowledgeable person. For many, Lori Christensen is the voice of Geoprobe®.
Christensen came to Geoprobe® 13 years ago. She lived on a buffalo and cattle ranch in South Dakota and moved 24 times before landing in Salina, Kansas. Shortly after expressing to friends an interest in working outside the home, Tom Omli, director of sales and marketing (who she knew through school and church), called Christensen and she excitedly joined the Geoprobe® family.
You Can Hear the Happy in Her Hello
Through the years she has had many titles, serving as receptionist, in distribution, and in marketing. To this day she continues to wear a variety of hats – such as keeping the sales team safely on the road, arranging lunch details for training groups, shipping introductory materials to new customers, and handling service part returns – all with a smile. But her number one focus will always be the phones.
“We have a very large, diverse group of people that we serve in this industry, and it is truly a pleasure to get to interact with them on a daily basis," Christensen said.
When she's not helping Geoprobe® customers, she can be found with family – her girls being most important to her. She splits her time between Salina with oldest daughter Kaitlyn, who is married with a 3-month old daughter; with Kyla who lives and works in Ohio; and Kodee who is a sophomore at Washburn University.
“'Grandma' is my new favorite title," Christensen said.