Access to Service, Parts Minimizes Downtime

In business providing mainly residential and commercial water well drilling and pump service in Florida since 1997, AFFORDABLE WELL DRILLING & SERVICE INC has experienced significant growth the past five years.

“We’ve gone from running two cable tool rigs to four rotary rigs and two service trucks,” Grady Christian, president, said. “We needed a new rig because we couldn’t keep up with demand.”

Proximity to the Geoprobe^®/DRILLMAX^® Southeast Service Center in Ocala, Florida, along with multiple decades working with Donnie Wood, DRILLMAX^® sales representative, persuaded Christian to invest in a new DM450.

“We’re now doing more work, producing more wells per day,” Christian said. “The carousel holds 300 feet of 3-inch pipe, which really helps out. We always have two guys on the rig, but with the carousel the helper has more time to get other things done while the driller runs the rod.”

They primarily drive casing from the surface then drill out the well with air. Recently service technicians from the Geoprobe^®/DRILLMAX^® Southeast Service Center came out to evaluate the air compressor performance.

“They did an adjustment on the air compressor and got it running really well,” Christian said.

He depends on the Geoprobe^®/DRILLMAX^® Southeast Service Center for their efficient work and shelves stocked with drill parts.

“They get things fixed quickly. They keep a good drill parts selection so if the rig goes down, I call them and get drill parts sent right over so there’s not as much downtime,” Christian said. “I’ve ordered seal kits for winches, sliders for the derrick. Most every time they’ve had everything in stock."