Articles

New updates released in June 2025 address customer feedback since portal launched one year ago.

Air rotary drilling in Durham, North Carolina, with the 7822DT is made easy by knowing expert technicians are nearby at a regional service center.

Geoprobe® service strives to help your business by keeping fleet operational even when rigs are a different brand.

Training of new driller by Geoprobe® service technician establishes preventative maintenance plan and open dialogue for when in the field.

Convenience, speed convincing factors for opting to take DM series water well rig to Geoprobe® service center versus doing own routine maintenance.

C&S Lease Service lost a pump halfway through a cathodic protection hole on a remote job site. A Geoprobe® service technician from Florida and machine design engineer from Salina were on site within a day and a half.

While each phone support technician specializes in particular models, the team cross-trains and collaborates to troubleshoot and provide solutions quickly.

Technicians at any Geoprobe® service center have access to manufacturing drawings and specifications to ensure repairs are done right.

Geoprobe® East Coast Service Center maintains stock of common Geoprobe® and Schramm parts to ship same day as well as connections to quickly source parts.

Customer-centered approach combines with part sourcing resources and expertise to keep fleet full of diverse drill rigs running in the field.

Geoprobe® North Carolina Service Center service technicians use their expertise to keep rigs no longer in production repaired and running in the field.

Geoprobe® service support ranges from daily inspection training to major repairs.