Service Expertise Applies to Range of Rigs

Having been in the drilling business since 1990 doing everything from environmental and water well drilling, to UST and AST removal and installation, Foundation Repair Solutions narrowed their focus to helical pile drilling during 2010.

“There’s a big need in Florida due to sinking foundations. Having an extensive background in geology, environmental science, and a State Certified Florida Licensed Building Contractor, it all fits perfectly,” David Scardino, owner, said.

They repurposed their four all-terrain AMS rigs to install helical piles and brackets to lift and level residential and commercial buildings. On occasion they also conduct geotechnical studies, which led Scardino to look at tooling on the Geoprobe^® website.

“I realized Geoprobe^® also does service with a location in Ocala, Florida. Our manufacturer is on the other side of the country, and it's been difficult to find a competent mechanic to work on drilling rigs,” Scardino said. “There are similarities between AMS and Geoprobe^® rigs, so I figured they would do well.”

He’s had the Geoprobe^® Southeast Service Center complete a variety of projects, including having:

• Cylinders repaired

• Fans fixed

• Alternators serviced

• Hydraulic hoses replaced

“There’s a shortage of mechanics in the area who can do this kind of work, and other people who had worked on them hadn’t been able to get them going,” Scardino said. “The Geoprobe^® service team was able to take a machine they didn’t manufacture that had electrical issues and were able to repair it.”

His satisfaction extends beyond just the service expertise of the Geoprobe^® service technicians.

“I’m pleased with the price structure and the level of knowledge. They are the best and pay attention to details,” Scardino said. “They provided good communication throughout the process, describing what needed to be done. They also contacted me if they found anything else before proceeding. They did an excellent job in a timely manner.”