Single Shop for Diverse Rig Fleet

Forty years ago Art Becker launched Environmental Drilling Inc (EDI), selling to SGS in Switzerland six years later. For the next 23 years he worked for SGS, hiring Brian McGuire in 2013 before retiring. When SGS decided to sell off EDI in 2022, Becker and McGuire teamed together to purchase EDI back and begin a new venture as MB Drilling LLC.

We have an eclectic collection of rigs: air rotary, mud rotary, ATV, auger, dual rotary, sonic, and Geoprobe^® combination rigs,” Becker said. “Geoprobe^® has always had good product, good support, and tend to develop new products. I’ve been in the industry a long time and Geoprobe^® really has their act together.”

Since reading in Probing Times about the Geoprobe^® East Coast Service Center (ECSC) opening in Oxford, Pennsylvania, Becker has tapped into their expertise for help on several rigs in their fleet.

7822DT V1 Rig Repairs

Consistently experiencing electrical issues, they had replaced a number of plug-and-play wire harness portions on the 15-year-old rig. They finally opted to have everything electrical replaced during winter.

“The rig would be fine for a couple weeks, but electrical gremlins kept coming up,” Becker said. “We could have done it ourselves, but it’s a time factor. The ECSC team has an expanded knowledge base on this piece of equipment.”

Becker appreciated the timeliness and thoroughness of the rig repairs.

“They did what they said they would, in the time they said,” Becker said. “They did an excellent inspection and gave us the option to address the issues they brought to our attention. That follow through and attention to detail is valuable.”

He praises the project management on the rig repairs provided by Dave Harrison, ECSC service lead.

“He was attentive, constantly gave updates, was easy to get a hold of, and would actually call you back,” Becker said. “That’s rare in this day and age.”

Schramm Parts

Struggling with a mud valve not shutting off all the way, their mechanic placed an order from another vendor. After a month, they were still waiting.

“I remembered the ECSC had Schramm parts, so called Chris [Bruce, ECSC operations]. He got back to me the next day with the part located, and we had it fixed and back up and running within a week,” Becker said. “Chris stepped up and immediately helped us. So I made a laundry list of parts we need and placed an order with him.”

Air Compressor Repair

After trying unsuccessfully to work with another vendor to solve air compressor problems on their B-80, they called the Geoprobe^® ECSC.

“We were able to diagnose the problem and get parts on order for them,” Harrison said.

Customer-Centered Approach

It’s not just the expertise of the Geoprobe^® service team that impresses Becker, but also the manner in which they conduct business

“They do a great job of servicing the client. They keep in touch so I know what’s going on, they’re easily accessible to communicate with, and provide proven results. That’s the bottom line,” Becker said. “The service team brings a lot of value for the money. We get more than just the machine fixed, but also project management to keep us informed.”