7822DT Factory Refurbish: Faster Without Compromise

Looking to refurbish your 7822DT, but needing minimal downtime? The Kansas Service Center (KSSC) now offers 60-day factory refurbs on 7822DTs.

“We know that customers need their machines operating and reducing downtime is critical to their success,” Roman Burrows, KSSC manager, said. “Our historical timeline on these was 90 days, but if we can drive the wait time down by a full month, that means customers can schedule the downtime a little easier and go back to generating revenue again as quickly as possible.”

A few key improvements helped speed up the process without sacrificing quality.

MORE SPACE

Since early 2026, the KSSC has expanded into a larger workspace with additional overhead hoists.

“Big projects especially require a lot of room to work. Some team members may be tearing a rig down while others prepare parts for paint. We gain some ability to work on some of the bigger trucks more easily,” Burrows said. “We also have more room to bring in more specialty tooling if we would like, or house more parts.”

MORE TEAMMATES

Bryce Nichols and Sheldon Thalmann join the team as service technicians, bringing with them a new perspective on the process.

“Bryce has been a Geoprobe^® engineer for several years and can give special insight on why products were created in a certain way,” Burrows said. “Sheldon started with us on our assembly team, so he also has some specialized knowledge about our product lines. As an assembly team member finishing high-quality new products, he knows how to make things perfect. We can always use more of that in service.”

MORE KNOWLEDGE

Long-time rig technicians are still working to develop their skill set.

“Every month we have a different service training led by one of our team members. We do a lot of job shadowing, and ever since I can remember, we have always had an engineering intern on the service team,” Burrows said. “We are continuing to bring in more specialized skills that will improve our capacity and lead times.”

HIGH QUALITY

But though the process has changed, the refurbishment remains the same.

“When complete, customers will have their old rig back that they know and love, but it will look new and be something that their customers will appreciate seeing on site. It will have all the latest updates available for that model year, and all the key components will be refreshed,” Burrows said.

If you have any interest in having your rig refurbished, give us a call at 785-825-1842 and talk to Jason Lindenmuth or Roman Burrows.