Skip to main content

Below you will find the most recent articles from our service department. Many of the articles below appear in our Probing Times newsletter. Check back often for the most recent news from Geoprobe® Service.

article

Rig Struggles Solved Through Customer-inspired Engineering, Solid Support

Engineers with open ears and service technicians eager to resolve problems equals added value for drillers running the Geoprobe® DM series of water well rigs.

ID: 13812 | Date:
article

Expert Service Technicians Provide Drill Rig Repair Peace of Mind

Providing Florida with geotechnical and environmental drilling, materials testing, remediation system installation and maintenance, and ground penetrating radar services, the 44-year-old IMPERIAL TESTING & ENGINEERING relies on the Southeast Service

ID: 13426 | Date:
Probing Times Spring 2023
article

Centerpoint Connected Customer Portal Critical to Company Communication, Schedule

Starting out in Mississippi in the '90s with a couple auger rigs, the WALKER HILL ENVIRONMENTAL INC fleet now includes 27 Geoprobe® rigs — ranging from 7822DT combination drill rigs to 8150LS sonic drilling rigs — across their offices in four different st

ID: 13425 | Date:
Probing Times Spring 2023
article

Valued Asset Renewed When Factory Refurbished

With six offices across four states — Kentucky, Illinois, Tennessee, and Connecticut, CHASE ENVIRONMENTAL GROUP INC provides primarily environmental field services and remediation. They increasingly subcontract drilling services for other companies out of

ID: 13424 | Date:
Probing Times Spring 2023
article

International Service Support Builds Customer Confidence

Initially seeing drilling as a route toward a career in consulting, Kyle Brown discovered he liked drilling more than engineering. So, when the industry in Alberta, Canada, slowed down during 2015 he saw it as the perfect opportunity to launch his own bus

ID: 13406 | Date:
Probing Times Spring 2023
article

Customer Affirms Self Service Customer Portal Centerpoint Connected

Tracking shipping information and machine service histories simplified using self service customer portal Centerpoint Connected.

ID: 12409 | Date:
Probing Times Spring 2022
article

Refurbishment, Relationship Wise Business Investment

Choosing a rig refurbishment makes sense while also finding source to service rigs and provide parts for long-term business relationship.

ID: 12408 | Date:
Probing Times Spring 2022
article

Rig Repair Service Support Vital to Growing Drilling Business

Stellar rig repair service considered part of the package price when purchasing Geoprobe® rigs.

ID: 12407 | Date:
Probing Times Spring 2022
article

Drill Repair Shop Service Exceeds Expectations

Southeast Service Center drill repair shop in Florida saves overhead expenses with available parts while also performing rig repair and paint to get them performing and looking like new.

ID: 12406 | Date:
Probing Times Spring 2022
article

Canadian Customer Realizes Benefits of International Service

International service and support simplifies maintenance while reducing downtime for Canadian company.

ID: 12402 | Date:
Probing Times Spring 2022
article

NEW East Coast Service Center: Right Guys with Right Skills for Schramm Drill Rigs Refurbish

In addition to providing another service option for Geoprobe® rigs, the team's extensive experience working on and rebuilding water well and air rotary rigs means they're also often sought out by companies across the nation for rig refurbs.

ID: 5931 | Date:
Dynamic Driller Spring 2022
article

Maintaining a Bustling Business

Drillers rely on the Geoprobe®/DRILLMAX® Southeast Service Center for stocking parts of a drill rig for routine rig maintenance or more extensive repairs and service to keep rigs operational.

ID: 12373 | Date:
Dynamic Driller Spring 2022
article

Drill Service Backed by Engineers

Drill service backed by engineers earns praise of drillers across the country.

ID: 12372 | Date:
Dynamic Driller Spring 2022
article

Three Service Centers Offer Customers Expertise, Tools, and Inventory

For expertise, specialty tools, and part inventory for rig repair to refurbishment choose from one of three service center options.

ID: 5883 | Date:
Dynamic Driller Spring 2021
article

NOW OPEN: Three Service Locations to Meet Your Needs

Same day parts shipping on most replacement and critical parts when you call before 2 p.m. local time.

ID: 5885 | Date:
Dynamic Driller Spring 2021
article

East Coast Service Center

New service center option at 468 Limestone Rd, Oxford, Pennsylvania, 19363, 610-467-1750.

ID: 5785 | Date:
Probing Times Spring 2021
article

New Service Option Reduces Costs

Repair and Paint service option reduces cost and project time compared to Factory Refurbish, suited for rigs which are mechanically sound but need a coat of paint and a few repairs.

ID: 5784 | Date:
Probing Times Spring 2021
article

Geoprobe® Rigs Never Say Die

Repair and Paint includes new paint, new wiring harnesses, new slides and hoses, switches, worn valves, and decals replaced. The machine is gone through from top to bottom. 

ID: 5783 | Date:
Probing Times Spring 2021
article

Spring Cleaning Checklist for Geoprobe® Rigs

ID: 5548 | Date:
E-Newsletter
article

Multiple Service Options Available

Understanding the difficult job you face servicing drill rigs when they are busy performing field work, the service centers – in Kansas and Florida – offer several different options to meet your needs...

ID: 5231 | Date:
Probing Times Summer 2020
article

Southeast Service Shop

Our Ocala, Florida, service team is growing...

ID: 5271 | Date:
Probing Times Summer 2020
article

Geoprobe® Service Offers Multiple Options

The goal of Geoprobe® service is to provide the best equipment service support in the drilling industry. Understanding the difficult job our customers...

ID: 5191 | Date:
Probing Times Spring 2019
article

Southeast Service Shop in Florida Keeps Customers in the Field

One year ago Todd Ewing and his family relocated from Kansas – bringing more than 10 years of Geoprobe® service experience – to open the southeast service shop in Ocala, Florida...

ID: 5272 | Date:
Probing Times Spring 2019
article

Geoprobe® Opens Regional Service Center in Florida

One of our main company objectives at Geoprobe® is to PROVIDE TOP SERVICE IN THE DRILLING INDUSTRY...

ID: 5187 | Date:
Probing Times Spring 2018
article

What’s an easy way to keep your Geoprobe® machine running at peak performance?

We get calls every week, “the engine cranks but will not start or will not run well.” The number one cause is improper fuel system maintenance...

ID: 5335 | Date:
Probing Times Fall 2016

Service Locations


Factory Service Center - Salina, KS

1835 Wall Street • Salina, Kansas 67401

785-825-1842

Just one mile west of I-135 and an hour and half north of Wichita or two and half hours west of Kansas City, the drill rig service team keeps customers in the field through telephone service support or in shop repairs.

Southeast Service Center - Ocala, FL

5801 SW 6th Place • Ocala, Florida 34474

352-854-1780

Just one mile west of I-75 and an hour northwest of Orlando, drillers have come to rely on the drill rig service team with double-digit years of hands-on experience servicing Geoprobe® and DRILLMAX® rigs for helpful answers or intensive rig fixes.

East Coast Service Center - Oxford, PA

468 Limestone Rd, Oxford, PA 19363

610-467-1750

Just 30 minutes off of I-95, an hour west of Philadelphia, and two hours southwest of Newark, New Jersey. Rely on our team for refurbs of your large air and mud rotary rigs.