Customer Service
The Service Resource Center at Geoprobe® HQ in Salina, KS, is a service facility completely dedicated to Geoprobe® machine service and repairs. Keeping your Geoprobe® machine in the field and making money for you is one of the goals at Geoprobe Systems®. Our experienced and knowledgeable team in the Geoprobe® Service Resource Center is equipped to handle all of your machine maintenance and repair questions and projects. Our service center is open 8 am to 5 pm (central time), Monday through Friday. We provide phone support for Geoprobe® machine maintenance, repair questions, and for ordering service and maintenance parts. We’re also available to schedule your machine for any service or repair-related needs you have. Our service doors are open for routine maintenance or for parts pick up if you’re in Kansas or working near Salina. Our list of services includes:
- diagnostic support and troubleshooting
- machine inspections
- machine refurbishing
- machine repair support
- general maintenance and repair work
- new product information
- hammer repair
- service parts including filters and slides
- daily phone support
- certified Hectronics service and repair for Geoprobe® owners
- machine upgrades
- schematic electrical drawings
- service records maintenance
- machine safety information
- service and maintenance tips
- machine repair history
- hydraulic service
- machine owner’s manuals
- machine training
- service bulletins
Ask for the Geoprobe® Service Resource Center when you call 1-800-GEOPROBE.